Returns

Online returns

To ensure your satisfaction, you may return your online purchase within 15 days of your transaction. We will refund the amount of your purchase. Shipping costs for your original order are the responsibility of the customer, as are return shipping costs. Refunds will be issued according to the original method of payment. Please allow 4 to 7 business days for your refund to arrive.

In store

We offer a 15-day exchange policy on clothing and shoes, provided they still have their original labels and receipt. Please note that protective products cannot be exchanged or refunded due to hygiene and safety concerns.

Exceptions :

For reasons of hygiene and safety, protective products cannot be exchanged or refunded. Additionally, items purchased with a balance of 25% or more are not eligible for return.

Conditions:

The item must be in its original unworn and unwashed condition with the product tags attached. You must return it with your order number in the box. Shipping costs for your initial order are the responsibility of the customer.

Pour obtenir plus d'informations sur notre politique de retours, il est possible d'envoyer un courriel à commande@letravailleurplus.com.